Effective date: September 10, 2026.

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Hare13 Inc. ("Hare13," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase Resonance™, join our mailing list, contact us, or otherwise interact with us.

 

Information We Collect

Depending on how you interact with us, we may collect:

■ Name

■ Email address

■ Telephone number

■ Billing and shipping address

■ Order and transaction information

■ Communications with us

■ Marketing preferences

■ IP address, browser/device information, and website usage information

■ Other information you voluntarily provide
 

Payment information is processed through our payment and ecommerce service providers. Hare13 does not need to directly store complete payment-card details to process your purchase.

 

How We Use Your Information

We may use personal information to:

■ Process, fulfill, and deliver orders

■ Provide order confirmations and customer support

■ Process returns, refunds, or replacements

■ Communicate important information about purchases or pre-orders

■ Operate, maintain, secure, and improve our website

■ Detect or prevent fraud and misuse

■ Maintain business and transaction records

■ Comply with legal and regulatory obligations

■ Send marketing communications where we have the appropriate consent

 

Email Marketing - "Join the Frequency"

If you voluntarily subscribe to Join the Frequency, we may send you emails about Resonance™, Hare13, product releases, events, news, and promotions. Signing up for marketing communications is optional and is not required to purchase Resonance™. You may unsubscribe at any time using the unsubscribe link included in our marketing emails.

 

Cookies and Similar Technologies

Our website may use cookies and similar technologies that help the site function, remember preferences, understand website usage, support security, and improve the customer experience. Some cookies may be provided by third-party services used to operate the website. Your browser may allow you to block or delete certain cookies, although doing so may affect website functionality.

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Service Providers

We may share personal information with trusted service providers when reasonably necessary to operate our business, including providers that assist with website hosting and ecommerce, payment processing, order fulfillment and shipping, email and customer communications, analytics and website performance, fraud prevention, security, and professional services.

Our website is operated using Wix, and payments may be processed through Stripe and/or payment services integrated with Wix, depending on the payment method used. These providers may process information according to their own privacy practices and may process or store information outside your province or country.

 

International Processing

Because we use third-party technology, payment, shipping, and other service providers, personal information may be processed or stored outside Canada, including in the United States. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

 

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax, fraud-prevention, and business requirements. We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

 

Your Choices and Privacy Rights

Subject to applicable law, you may request access to or correction of personal information we hold about you or withdraw consent to certain uses of your information. Withdrawal of consent may be subject to legal or contractual restrictions and may affect our ability to provide certain services where the information is necessary to fulfill them.

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Privacy contact:

Hare13 Inc.

Email: info@hare13.ca

Address: 3309 Federal Ave, Halifax, NS B3L 3X5, Canada

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal obligations. The current version will be posted on this website with its effective date.